At KORES (INDIA) LIMITED, we aim to ensure your satisfaction with our products. If for any reason you need to cancel or request a refund, please review our policy below:

Cancellation:

Orders can be cancelled within 12 hours of placing the order. Once the product has been shipped, cancellations are no longer possible.

Refunds:
Refunds are only issued for products that are defective or damaged during shipping.
To request a refund, please email us within 24 hours of receiving your product, providing a
description and photo of the issue.
Refunds will be processed within 7 business days after receiving the returned product in its original
condition.
Non-Refundable:

Products purchased on sale or as part of a special promotion are not eligible for a refund unless they are damaged or defective.